AirAsia operates flights to in excess of 140 destinations across 22 markets. AirAsia reported it had freshly taken a huge leap in human capital management (HCM) in cooperation with Workday, a provider of financial and human capital management software that is based in California.

 

AirAsia chief people and culture officer Varun Bhatia said that Workday’s cloud technology could help the company maintain what he called “single-source truth and employee data”. “We believe we have to move towards a more personalized approach and employees have to get a personal experience,” Bhatia said recently.

 

The venture, Bhatia said, endowed the airline’s employees to access the integrated, cloud-based platform individually from their mobile phones whenever and from anywhere. “It is a self-service platform where employees can do basic [things] like managing leave, completing their data information and the like,” he said.

 

The platform holds information on each individual employee and their employment records, such as career path, technical skills level and professional development, along with standard information that employees need to do their jobs.

 

Employees can also check their every day work schedule, manage leave days and track information about their wages. AirAsia chief people and culture officer Varun Bhatia and Workday president of Asia Rob Wells shake hands to mark the partnership in cloud-based human capital management recently at AirAsia Headquarters, Malaysia.

 

Workday president for Asia Rob Wells said that with the help of technology and digitalization, AirAsia could allow its workforce to achieve efficiency and make their jobs easier. “Every day, the 22,000 employees of AirAsia are either serving us, flying us, caring for our baggage or making sure that the airplane works all the time,” said Wells. “They don’t have the time to come to the office to a desktop device. Thus, engaging the workforce through mobile, through access to digitalization, is essential,” he said.

 

Using cloud technology to manage its human capital is part of the airline’s “AirAsia 3.0” vision to go beyond being an air travel company and become a travel tech company. AirAsia 3.0 also envisions serving hotel booking and logistics services as a one-stop e-commerce platform for travelers.

 

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